User Manual

License

License page enables authorized users to manage agents’ licenses easily as per their requirements.

From this page, users can update or extend their license expiry period. They can also increase or decrease the number of agent licenses as per their requirement.

Note: Once updated users will be charged for the additional licenses accordingly.

QEval will always notify users prior if their licenses are about to be expired.

Users with access to this functionality can only view and manage this page. For the access request, they can contact QEval support team.

Select the License tab from the home page of QEval.

License Order page appears as shown below:

 

To manage the agent’s license, follow the steps in accordance with the numberings highlighted in the below screen:

  1. Expiry Date: Select the expiry date of the purchased agent licenses from date picker.
  2. No. Of Agents: Once the set of licenses is purchased, this field will display the total number of active licenses. To update the number of licenses, enter the desired value.
  3. Remaining Agents: This field will only display the number of unused licenses. This field will get updated if the Of Agents gets updated.

For example,

Total No. Of Licenses Purchased

10

No. Of Agents (active licenses)

3

Remaining Agents

7

 

  •  Case 1: To increase the No. Of Agents to 5

Total No. Of Licenses Purchased

10

No. Of Agents (active licenses)

5

Remaining Agents

5

  • Case 2: To decrease the No. Of Agents to 2

Total No. Of Licenses Purchased

10

No. Of Agents (active licenses)

2

Remaining Agents

8

Note: If all of the purchased licenses are active, then the No. Of Agents cannot be updated to less than the number of active licenses.

For example,

Total No. Of Licenses Purchased

10

No. Of Agents (active licenses)

10

Remaining Agents

0

Here, all of the purchased licenses are active. Now, if the user tries to update the No. Of Agents value to less than 10, then the system will display the following error.

4. Once the above fields are updated, click Submit.

The updated status of the licenses will be displayed below on the same screen of License.

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