User Manual

Search Canned Response

A “Search Canned Response” page allows an user to search active or inactive canned responses from QEval system. The page also provides the option to search canned response sets on the basis of filters such as client and program. User also has the scope to edit or delete a canned response from a search result. 

Click Search tab to search a particular canned response set and the following screen appears.

Search Canned Response Screen

Search Canned Response Screen

The page displays a search criteria based on which one can search a particular canned response set. A canned response set can be searched on the basis of selected criteria i.e. Client Name, Program Name and Status.

The page also displays a grid containing all the existing canned response sets from where one can edit or delete a particular canned response set. (See Add/Edit Canned Response) 

Edit Canned Response

•Click Edit Icon icon to edit a particular canned response set and the following screen appears.

 

Edit Canned Response Set

Edit Canned Response screen

Once, the changes are made click  button to update the canned response set or click Canned Response Cancel buton button to cancel the process. On clicking update the following confirmatory message appears.

Message- Canned Response Updated Successfully.

Message Box screen

•Click OK button to update the canned response set.

 

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