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</html><description>A supervisor has the responsibility to manage, guide, and coach an agent for the QA processes. The supervisor console displays sets of data and analytical reports to track down the performance of the agent(s). When a user logs in as the supervisor with his/her user ID and password, the system redirects to the following screen: [&hellip;]</description><thumbnail_url>https://www.qevalpro.com/help/wp-content/uploads/2022/08/Supervisor-Dashboard-2.png</thumbnail_url><thumbnail_width>1890</thumbnail_width><thumbnail_height>822</thumbnail_height></oembed>
