{"version":"1.0","provider_name":"QEval","provider_url":"https:\/\/www.qevalpro.com\/help","author_name":"prashant","author_url":"https:\/\/www.qevalpro.com\/help\/author\/prashant\/","title":"Agent Profile - QEval","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"dDBjHEPojN\"><a href=\"https:\/\/www.qevalpro.com\/help\/documentation\/kpi\/agent-profile\/\">Agent Profile<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.qevalpro.com\/help\/documentation\/kpi\/agent-profile\/embed\/#?secret=dDBjHEPojN\" width=\"600\" height=\"338\" title=\"&#8220;Agent Profile&#8221; &#8212; QEval\" data-secret=\"dDBjHEPojN\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.qevalpro.com\/help\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"This feature has been developed to assign or set a KPB Index benchmark for a specific agent.\u00a0 To access this feature, select the\u00a0KPI\u00a0menu and select the\u00a0Agent Profile tab. The following screen will be displayed. On this page, the list of KPIs added for different agents will be displayed. To assign a KPI to any agent, [&hellip;]","thumbnail_url":"https:\/\/cdn.qevalpro.com\/help\/wp-content\/uploads\/2022\/08\/Screenshot-2025-10-19-at-4.06.50-AM.png"}