{"version":"1.0","provider_name":"QEval","provider_url":"https:\/\/www.qevalpro.com\/help","author_name":"prashant","author_url":"https:\/\/www.qevalpro.com\/help\/author\/prashant\/","title":"Canned Response - QEval","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"XGBdsNQpCj\"><a href=\"https:\/\/www.qevalpro.com\/help\/documentation\/manage-2\/program\/canned-responses\/\">Canned Response<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.qevalpro.com\/help\/documentation\/manage-2\/program\/canned-responses\/embed\/#?secret=XGBdsNQpCj\" width=\"600\" height=\"338\" title=\"&#8220;Canned Response&#8221; &#8212; QEval\" data-secret=\"XGBdsNQpCj\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.qevalpro.com\/help\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Canned Responses are predefined responses used by Quality Analysts while replying back to the agents. They are organization independent. This page allows the managers to add, search, edit and delete canned responses.\u00a0 To access this functionality, select Manage &gt; Program Configuration &gt; Canned Response\u00a0as shown below: Manage Canned Response page will be displayed as shown [&hellip;]","thumbnail_url":"https:\/\/www.qevalpro.com\/help\/wp-content\/uploads\/2022\/08\/Screenshot-2025-06-24-at-10.42.58-AM.png","thumbnail_width":521,"thumbnail_height":387}