{"version":"1.0","provider_name":"QEval","provider_url":"https:\/\/www.qevalpro.com\/help","author_name":"prashant","author_url":"https:\/\/www.qevalpro.com\/help\/author\/prashant\/","title":"5 Hacks for Efficient Agent Training Modules - QEval","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"HC8qtHq5xt\"><a href=\"https:\/\/www.qevalpro.com\/help\/knowledgebase\/5-hacks-for-efficient-agent-training-modules\/\">5 Hacks for Efficient Agent Training Modules<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.qevalpro.com\/help\/knowledgebase\/5-hacks-for-efficient-agent-training-modules\/embed\/#?secret=HC8qtHq5xt\" width=\"600\" height=\"338\" title=\"&#8220;5 Hacks for Efficient Agent Training Modules&#8221; &#8212; QEval\" data-secret=\"HC8qtHq5xt\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.qevalpro.com\/help\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Contact center managers prioritize agent training. Continuous training programs help agents to improve their performance. With advanced technologies, online training has gradually replaced on-floor training. Analyzing an agent\u2019s performance after online training can be difficult. The effectiveness of training can only be known by mapping the performance of an agent before and after training. It [&hellip;]","thumbnail_url":"https:\/\/cdn.qevalpro.com\/help\/wp-content\/uploads\/sites\/3\/2021\/01\/5-Hacks-for-Efficient-Agent-Training-Modules-2.jpg"}