Etech QEval is an intelligent Quality Monitoring solution designed for call centers. It accomplishes stringent demands of quality, customer experience, and compliance. QEval, with Etech as your partner, assists companies in identifying opportunities and actions to improve their processes, sales conversion, and customer satisfaction. Regardless of the campaign size, call or chat volumes ,– Etech QEval is designed to meet any robust need. It has been developed based on real-time, practical experiences while also covering challenges call centers face on a day to day basis.