Yes, you can manage chat notifications through your settings, allowing you to control when and how you’re alerted to new messages.
Yes, you can manage chat notifications through your settings, allowing you to control when and how you’re alerted to new messages.
All the user roles from an agent and above can have access to the QEval chat feature, provided they have been given access rights by the admin.
Whenever a user tries to upload a file of a specific format which is not supported by chat feature, the system will give a prompt message. Further, a QEvalPro chat feature will only upload files with below mentioned formats-
.tif, .gif, .pdf, .jpg, .jpeg, .txt, .bmp, .xls, .xlsx, .docx, .doc, .zip, .rar and .csv
A file shared through chat feature attachment has a maximum validity of 7 (seven) days. If the time period excceds the mention number of days, the receiver will not be able to download the file.
A file size of maximum 5 MB can be sent through chat feature attachment
If enabled in your configuration, file-sharing is allowed through the chat feature, making it easy to exchange documents, screenshots, or reference materials.
Yes, both individual and group chat functionality may be supported, depending on your system configuration. This allows for one-on-one conversations or team discussions.
The Chat feature is an internal communication tool that enables quick, real-time messaging between QEval users. It facilitates collaboration, questions, and information sharing within the platform.
Every user with a chat feature enabled for his/her account will have a notification icon on his/her console. On the event of any chat message sent by any other user, the system will display the notification on console. The notification will remain visible on the console as long as the user doesn’t click to view it.
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