Tactical Coach Warehouse

Can a coachee view an evaluation made against him for tactical coaching?

Yes. A coachee can view an evaluation made against him for a tactical coaching. A coachee can click on “view” option on his console. This will redirect the coachee to evaluation screen wherein he can view the evaluation made for him. 

What information does a coach tactical warehouse display to a coachee?

A coach tactical warehouse includes two types of parameters. The first is the strength, which displays the parameter where a coachee has performed well. The second is the opportunity that includes the parameter in which the coachee underperformed during an evaluation and has the scope of improvement.  

What is coach tactical warehouse?

This is a program developed to help, coach and enhance the performance of agents. It helps supervisor to identify strengths and opportunities of agent and help them to improve KPIs. 

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