QEval New UI User Manual

Client Name

Select the Client Name from the dropdown list.

Program Name

Select the Program name from the dropdown list which will display the Program Names as per the selection of the Client Name.

Location

Select the location name.

Agent

Enter the initial characters of the agent’s name and select the name from the dropdown list displayed.

Note: If the agent name is not selected, it displays the reports for all the agents.

Supervisor Name

Enter the initial characters of the supervisor’s name and select the name from the dropdown list displayed.

Last Evaluation

Enter the numeric value to view the report of the evaluation scores achieved by the agents in the specified last sessions. One can view this report maximum for the last 10 sessions.

For example, to view the report of evaluation scores achieved by the agents in the last 5 sessions, enter 5 as the numeric value. 

Partner

Select the Partner name from the dropdown list which will display the different Partner Names.

Evaluator Role

Select the required Evaluator role from the left-hand side box which will display the list of all the user roles of higher order.

One can also search the roles by entering the role’s name in the Filter field.

Once the role(s) is selected, click on button, and the selected role(s) will be moved to the right-hand side box.

To move all the roles to the right-hand side box at once, click on button.

To remove a few roles from the right-hand side box and move them back to the left-hand side box, firstly, select such roles and then, click on button.

To move all the roles from the right-hand side box to the left-hand side box at once, click on button.