User Manual

Overall Calibration Report

This report displays the overall calibration scores of individual calibrators and Master Calibrator.

To view the report, move the pointer to Reports>QA Performance Report>Overall Calibration Report as shown in the screen below-

This will redirect to the following screen-

Calibration Rep 2(1)

Below are the listed screen descriptions-

                                            Screen Elements

                                                  Descriptions

Start date

Select start date to view the report

End Date

Select end date to view the report

Client Name

Enter name of the client from drop down box

Program Name

Enter name of the program from drop down box

Evaluation Form Name

Select the name of evaluation form from drop down box

Sub Program Name

Select the name of Sub program from drop down box

Location

Enter the location name from drop down box

Agent

Enter agent name in the field

Supervisor Name

Enter Supervisor name in the field

Date Type

Select the date type from below three formats for the report to be displayed-

•Evaluation Date

•Call/Chat Date

•Modified Date  

Select Evaluator Role

Select the name of evaluator from the table.

Click select all arrow to select and enter all the roles in the selection box.

To select a role, click select arrow.

Fill up the entries in respective fields and click Generate report button. The system will generate the following report as shown below-

Calibration Rep 3(1)

 

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