User Manual

Agent Last 10 Report

The report displays agents scores last 10 sessions.

To view the report, click Reports tab in the menu bar, select Report>Agent Level Report>Agent Last 10 Report.

Reports Homepage

Agent last 10 report search

Screen Elements

 

Description

Client Name

Select the Client Name from dropdown list.

Program Name

Program Names are displayed as per the client name selected.

Select the Program name from the dropdown list.

Last Evaluation

Select the last Evaluation.

Location

Select the  location name.

Agent

Enter the initial characters of the agent’s name and select the name from the dropdown list displayed.

Note: If the agent name is not selected, it displays the reports for all the agents.

Supervisor Name

Enter the initial characters of the supervisor’s name and select the name from the dropdown list displayed.

Partner

Select the partner.

Hidden Screen Element

Evaluator Role

Click select all arrow to select and enter all the roles in the selection box.

To select a role, click select arrow.

Enter the search criteria, and click Generate report.

Toolbar

Toolbar

Click Expand collapse arrows to expand or collapse the sections on screens.

Report generation for Agent last 10 report
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